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80/20 Endurance

Terms and Conditions

Effective date:

Welcome to 80/20 Endurance. These Terms and Conditions ("Terms") govern your access to and use of 8020endurance.com, the Team 80/20 athlete portal, Mind of Matt, and related services (collectively, the "Services"), operated by 80/20 Endurance LLC ("80/20 Endurance," "we," "us," or "our"). By creating an account, purchasing a membership, or otherwise using the Services, you agree to be bound by these Terms.

1. Our Services

80/20 Endurance offers, among other things:

  • Team 80/20 memberships (GOLD, SILVER, and TP-only tiers), providing access to training plans, coach email support, Mind of Matt, and TrainingPeaks Premium, as described on our pricing pages.
  • The Athlete Portal, providing account, billing, and coaching-access management for members. Access is granted based on your active membership tier, not sold separately.
  • Mind of Matt ("MoM"), an AI-powered coaching assistant that provides personalized training guidance based on your TrainingPeaks data. See §7 below. MoM is a tool, not a substitute for professional coaching or medical advice.
  • Individual training plans, which are sold and fulfilled through TrainingPeaks, a third-party platform. Purchasing an individual plan takes place on TrainingPeaks under TrainingPeaks' own terms; 80/20 Endurance is not the merchant of record for that transaction.
  • 1:1 coaching, connecting you with an independent coach at coach-set rates, under a separate agreement directly between you and that coach (see §6).
  • Coach Certification, a paid course for coaches ($400 initial fee, $199/year auto-renewal), separate from athlete memberships (see §4a).
  • The 80/20 Zone Calculator, a free tool available without an account.
  • Blog, workout library, and free resources, some of which may require an email address to access.

We reserve the right to modify, add, or discontinue any part of the Services at our discretion.

2. Eligibility

You must be at least 18 years old to create an account or purchase a membership. By using the Services, you represent that you meet this requirement.

3. Account Access and Identity Linking

The Athlete Portal uses a two-stage access model:

  • Coaching access (Mind of Matt, training-plan tools, preferences) is unlocked with a one-time secure sign-in link sent to the email address on file with TrainingPeaks, after we verify that email against our coach roster. We never receive or store your TrainingPeaks password.
  • Billing access (managing your subscription, payment method, or cancellation) requires us to verify that your TrainingPeaks identity is linked to your 80/20 Endurance billing record. This happens either automatically, when the email on file already matches across both systems (in which case we'll notify you once by email and let you review or change the connection at any time), or by clicking a one-time secure link sent to your billing email address. We will never link your accounts based on a typed email address alone. Only a confirmed click from an inbox you control establishes the link.

You are responsible for keeping the email accounts used for sign-in secure. If you believe your account access has been compromised, contact us immediately at results@8020endurance.com.

4. Billing and Payments

  • Monthly and annual memberships are billed automatically on a recurring basis for the tier you select.
  • By subscribing, you authorize 80/20 Endurance to charge your payment method for the applicable fee on a recurring basis until you cancel.
  • Payments are processed through our billing platform, HubSpot; some memberships purchased before our website rebuild may instead be billed through ThriveCart or Thinkific and are subject to note (f) below.
  • You're responsible for keeping your payment information current. A failed payment may result in suspended access until resolved.
  • Plan and tier changes (upgrades/downgrades) take effect at the start of your next billing cycle, not immediately.
  • No changes to your subscription, including cancellation, plan changes, or payment updates that affect your next invoice, can be made within 2 days of your next scheduled payment date. If you request a change during this window, we'll tell you when it will take effect, or direct you to our support team; we will never show you a raw processing error instead.

4a. Coach Certification Renewal

Coach Certification is billed as a $400 initial fee, followed by an annual $199 auto-renewal charge on your certification anniversary. Your certification auto-renews each year unless you cancel it. Cancellation is automatic and effective immediately. Simply cancel any time before your next renewal charge is invoiced (no advance notice required) by emailing results@8020endurance.com or, where available, through the portal. Renewal fees are non-refundable once charged.

5. Cancellation and Refunds

Monthly Memberships (GOLD $29.95, SILVER $19.95, TP $15.96)

  • You may cancel at any time through the Athlete Portal (for memberships billed through our HubSpot payment processor) or by emailing results@8020endurance.com.
  • GOLD and SILVER members are eligible for a 30-day money-back guarantee, a full refund if requested within 30 days of purchase. After 30 days, no further charges apply once canceled, but the current billing cycle is not refunded or prorated; access continues through the end of the paid period.
  • TP (TrainingPeaks Premium) memberships are cancel-anytime but are not covered by the money-back guarantee: no refunds or proration for the current billing cycle, with access continuing through the end of the paid period.

Annual Memberships (GOLD $199/yr, SILVER $149/yr, TP $107.99/yr)

  • GOLD and SILVER: 30-day money-back guarantee from purchase date; non-refundable after that window.
  • TP (TrainingPeaks Premium): cancel-anytime, non-refundable, no partial refunds for unused months; you may cancel auto-renewal at any time.

How cancellation actually works, depending on how you originally purchased

  • If your membership is billed through our HubSpot payment processor, you can cancel directly and instantly in the Athlete Portal. Any open invoice on your account is automatically voided when you cancel, so you won't be charged for a period you're not using.
  • If your membership was purchased through ThriveCart, Thinkific, or another legacy checkout, self-serve portal cancellation is not available for billing; canceling your access in our system does not stop billing on that original platform. Email results@8020endurance.com and we'll route you to close it out on the correct platform.

Exception requests

Refund requests outside the standard window will only be considered under extenuating circumstances (e.g., medical emergencies). Submit a written request with supporting documentation to results@8020endurance.com; exceptions are granted at our sole discretion.

5a. SMS and Text Messaging Communications

If you provide your mobile phone number and opt in, you consent to receive text messages (SMS/MMS) from 80/20 Endurance, including training reminders, account/billing notifications, and marketing messages, sent by us directly or through a marketing/CRM platform such as HubSpot on our behalf. Message frequency varies. Message and data rates may apply. Consent to receive marketing text messages is not a condition of purchasing any membership or service. You may opt out of marketing texts at any time by replying STOP to any message; reply HELP for assistance, or contact results@8020endurance.com. Account and billing-related texts (e.g., payment failure alerts) may continue even after you opt out of marketing texts, where necessary to service your account. We are not responsible for delays or failures in message delivery caused by your carrier.

6. Individual Plans and 1:1 Coaching

Individual training plans are purchased on TrainingPeaks, a third-party platform. That transaction, including its own refund and cancellation terms, is governed by TrainingPeaks' terms, not this document. 80/20 Endurance is not the merchant of record and is not responsible for TrainingPeaks' availability, pricing, or policies.

1:1 coaching is a separate agreement directly between you and your individual coach, including the coach's own rates, terms, refund policy, and communication expectations. 80/20 Endurance is not a party to that agreement. We connect you with the coach through our platform but do not control, and are not responsible for, the coaching services, availability, or policies your coach provides. Review your coach's own terms before engaging their services.

Depending on the coach, payment for 1:1 coaching may be collected in one of two ways: (a) 80/20 Endurance may bill and process payment on the coach's behalf, in which case that charge is treated the same as any other 80/20 Endurance-processed subscription for purposes of §4 and §5 (including the HubSpot-processor cancellation mechanics, where applicable); or (b) your coach may bill you directly through their own payment method, in which case that charge, and its cancellation and refund terms, are governed entirely by your agreement with the coach, not by 80/20 Endurance. Your coach or our team will tell you which applies to your arrangement.

7. Mind of Matt (AI Coaching) — Important Disclaimer

Mind of Matt uses artificial intelligence (via a third-party AI service provider) to generate personalized training suggestions based on your TrainingPeaks data. MoM is a supplementary coaching tool, not a certified coach, physician, or medical professional. Its guidance should not replace the judgment of a qualified coach or medical provider, particularly regarding injury, illness, or significant changes to your training. Always consult a physician before beginning or modifying any exercise program. Use of MoM's chat features requires your consent, which you may withdraw at any time in the portal (see our Privacy Policy).

8. User Conduct

You agree to use the Services for lawful purposes only, and not in any way that could harm the Services, other users, or our reputation. Sharing your account access or member-only content with non-members is strictly prohibited.

9. Intellectual Property

All training plans, coaching materials, videos, guides, software, and other content provided through the Services are the intellectual property of 80/20 Endurance or its licensors. You may not copy, distribute, modify, or reproduce this content without our prior written permission.

10. Termination

We may suspend or terminate your access to the Services at our discretion if we believe you've violated these Terms. No refund will be provided for termination due to a breach of these Terms.

11. Disclaimer of Warranties; Assumption of Risk

The Services are provided "as is" and "as available," without warranties of any kind, express or implied, including fitness for a particular purpose. Participation in any training program obtained through the Services is at your own risk. Always consult a physician before beginning any exercise program.

12. Limitation of Liability

To the fullest extent permitted by law, 80/20 Endurance is not liable for any indirect, incidental, or consequential damages arising from your use of the Services.

13. Modifications to These Terms

We may modify these Terms at any time. Changes take effect immediately upon posting to our website. Continued use of the Services after a change constitutes acceptance of the revised Terms.

14. Governing Law

These Terms are governed by the laws of the State of Utah, USA, without regard to conflict-of-law principles.

15. Contact Us

Questions about these Terms: results@8020endurance.com

80/20 Endurance LLC

1073 Oberland Drive

Midway, UT 84049